Social media is dominating the virtual world and therefore an integral part of digital marketing. Social media embraces several platforms that are designed to drive brand awareness, traffic to your website, generate new leads, assist with driving sales and growing revenue, boosting your brands engagement, building a community, improving customer service, and learning about your business and its brand perception.
From analysing social platforms and its audiences we start by developing social media strategies with clearly defined objectives and goals. We create tailored content, create, and manage ad campaigns, and provide monthly informed reporting.
Optimising your reach on social media may involve community management, where we build engaged communities around your brand, products, and services on social media. This service includes active monitoring, engaging with fans and followers, providing person-to-person direct support, escalating queries to relevant personnel and integrated reporting. As this is a wholistic turn-key service, product training with your sales and procurement teams is a pre-requisite.